Toro EMEA Limited respects your privacy. We provide this Privacy Notice so you understand how we treat the information we receive from you and about you when you use our websites, content, or mobile applications (collectively the “Sites”), as well as purchase our products, interact with us, visit our premises or otherwise use our services (together with the Sites, the "Services"). This Notice applies, in general, to all Services operated by or on behalf of Toro EMEA Limited of Spellbrook Lane West, Spellbrook, Bishop's Stortford,Herts CM234BU England.
Please read this Privacy Notice. By using or visiting the Services, you acknowledge the terms of this Privacy Notice and agree to our Terms and Conditions of Use (the “Terms”). Use of our Services is voluntary. If you do not agree to the Privacy Notice and the Terms, you must immediately cease such use.
There are a few places where Toro EMEA gives you an opportunity to voluntarily provide us with information that directly or indirectly identifies you (your “Personal Data”). When you engage in certain activities, such as ordering a product or service; filling out a form to request a demo or enter a contest or sweepstakes; participating in third-party social network service activities whether through the Services or third-party social network services; filling out a survey; applying for a job; sending feedback or product reviews; requesting owners and parts manuals; visiting our facilities or registering your product online, Toro EMEA may ask you to provide Personal Data such as your first and last name, mailing address, email address, telephone number, credit card number, and other information. You choose whether to engage in these activities. Depending upon the activity, some of the information Toro EMEA asks you to provide is identified as mandatory and some is voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
In addition to the information you choose to provide, Toro EMEA may automatically collect other information about you through the Sites. Such information may include, without limitation: the unique device identifier of your mobile device, mobile network information, the model and serial number and telephone number of your mobile device, information regarding your access to and use of an App, the Site pages you visit and the time of your visits, your operating system, browser type, the domain name of your internet service provider, and your Internet Protocol (IP) address. We may combine any of the information we collect from or about you and use it in the manner described in this Privacy Notice. For example, Toro EMEA may use your IP address, together with other Personal Data that you may provide, such as your email address, to communicate with you directly about products and services that Toro EMEA believes may be of interest based on your activity on the Sites.
Toro EMEA also may collect information about you from publicly available sources, or from third parties such as our channel partners or credit reference agencies in connection with your purchases. Toro EMEA may receive information about your interaction with us and use of our Services through a third-party social networking service.
Except as otherwise stated in this Notice, your IP address, cookies and other technologies (as more particularly described below) are generally used by Toro EMEA an anonymous basis (i.e. without directly referring to you by name), among other things to (1) help diagnose problems with Toro EMEA's server, administer the Services, measure the use of the Services, improve the content of the Services; (2) to identify visitors' domain names, the type of web browsers used, the pages viewed, the websites from which a visitor found this Services, the websites to which a visitor went after leaving the Services; the search terms and search engines used to find this Services; and (3) to gather other web analytics information relating to visitors' use and navigation of the Services. We will comply with applicable laws regarding our use and processing of your data.
Toro EMEA uses various types of cookies:
To comply with legislation in the European Economic Area, Switzerland and the UK, Toro EMEA asks for your consent to set the cookies described above. When you arrive on the Site, a banner informing you of the types of cookies we use will appear. By clicking 'continue' you expressly consent to the use of such cookies. Once your consent has been provided, this message will not appear again when you revisit. If you do not click “continue”, your continued use of the Site will indicate your implied consent. The banner will remain, and we will set only the cookies for which implied consent is sufficient. If you, or another user of your computer, wish to withdraw your consent at any time, you can do so by altering your browser settings or by selecting the opt-out options above. In some instances, when you opt-out, a new cookie (Opt-Out-Cookie) is placed in your web browser. This tells the third party provider to cease data collection from your browser and prevents advertisements from being delivered to you.
If you would like us to stop sending you marketing emails, we encourage you to use the opt-out link at the bottom of any marketing email we send. You may also contact us at firstname.lastname@example.org.
Toro EMEA may use your information in accordance with the law for particular activities, including, without limitation:
Toro EMEA may share information about you for the purposes listed above and in accordance with applicable law with:
The Sites are currently hosted on servers located within the United Kingdom but the locations of Toro EMEA's servers may change from time-to-time. Your Personal Data may be stored on servers located within the United States, or in another country. In addition, Toro EMEA is a division of The Toro Company, which is located in the United States. Toro EMEA may transfer your Personal Data to The Toro Company's affiliates, distributors, dealers, business partners, or others located in the United States or other countries in accordance with, and for the purposes as described in, this Privacy Notice.
In these circumstances, Toro EMEA will ensure that your Personal Data is adequately protected, as required by law. If you are located in the European Economic Area, Switzerland or the UK you may contact us at the address below for information regarding the relevant safeguards which we have put in place to protect your Personal Data.
Toro EMEA keeps your Personal Data as long as it is needed for the purposes for which it was originally collected (or to which you have subsequently consented), for other legitimate purposes (such as regulatory compliance), or as otherwise required or permitted by applicable law. You may contact us about further detail about our data retention periods in relation to your Personal Data.
Toro EMEA's Services are not intended for children under the age of 18. If you are under the age of 18, please do not use or submit any Personal Data to us. If you have reason to believe that we may have accidentally received Personal Data from an individual under age 18, please contact us immediately at email@example.com.
Toro EMEA strives to maintain the accuracy and integrity of the Personal Data in its databases and to keep that information up-to-date. If you would like to review or correct your Personal Data, please contact Toro EMEA by email at privacy@Toro EMEA.co.uk, or send a letter to:
Attn: Privacy Office
Toro EMEA Limited
Spellbrook Lane West,
Herts CM234BU England
All communications must be in the English language.
Toro EMEA will respond to reasonable requests within the time limits established by applicable law or within a reasonable time if no time limit is established by applicable law. For your protection, Toro EMEA may ask you for additional information to verify your identity. In most cases, Toro EMEA will provide the access you request and correct or delete any inaccurate Personal Data you discover. Requests to delete Personal Data are subject to any applicable legal and ethical reporting or document retention obligations imposed on Toro EMEA.
If you are a resident of the European Economic Area, Switzerland or the UK, you have the right to review, correct, update, suppress, transfer, restrict or delete Personal Data that you have provided to us, subject to the conditions set forth in applicable law. You can make such a request by emailing us at privacy@Toro EMEA.co.uk. In your request, please tell us what Personal Data you would like to have changed, suppressed or limited. Please note that we may need to exclude certain information as part of your request, e.g. in order to protect the privacy of other individuals or if we are permitted to exclude the information for legal or other reasons. We prefer that you contact us directly about any questions or complaints in relation to how we process your Personal Data. However, you have the right to contact the relevant supervisory authority in Europe directly should you wish to do so.
Toro EMEA has implemented appropriate physical, managerial and technical measures to protect the security of data and information and to ensure a level of security of Personal Data appropriate to the risks of a breach. Unless applicable law provides otherwise, Toro EMEA does not guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, including Personal Data. While Toro EMEA strives to protect your data, Toro EMEA cannot always guarantee the security of any information you transmit to or from the Services, and you provide such information at your own risk. You acknowledge that: (1) there are security and privacy limitations in computer systems and on the Internet which are beyond Toro EMEA's control; and (2) any such information and data, including Personal Data, may be viewed or tampered with by a third party while such information or data is being used, transmitted, processed, or stored.
Toro EMEA may change its Privacy Notice from time to time. This Privacy Notice was made effective on the date indicated above. Toro EMEA encourages you to review this Privacy Notice regularly in your use of the Services and especially before you provide any information. Your continued interaction with us or your continued use of our Services will amount to your acknowledgement of the amended Privacy Notice.
This version of our Privacy Notice was published in April 2020.